Privacy policy

Privacy Policy

Last Updated: 09/12/2025

At Reed’s, Inc., we value your trust and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights you have when using our website and services.

Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping addresses.
Payment Information: Processed securely by our payment providers. Reed’s, Inc. cannot view your full credit card details.
Account Information: Login credentials (if you create an account).
Order History: Details of your purchases.
Technical Data: Device information, browser type, IP address, and cookie/usage data.
Marketing Data: Your communication preferences and responses to promotions.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Provide customer service and respond to inquiries.
Send transactional emails (order confirmations, shipping updates).
Share marketing emails, product updates, and promotions (if you opt in).
Improve our website, services, and customer experience.
Prevent fraud and maintain security.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share limited information with trusted third-party providers who help us operate our business, including:

Payment processors (e.g., Stripe, PayPal).
E-commerce platforms (e.g., Shopify).
Shipping and logistics partners.
Email and marketing platforms (e.g., Klaviyo, Mailchimp).
Analytics and advertising providers (e.g., Google Analytics, Meta Ads).

These partners are contractually obligated to protect your data and use it only for the purposes of providing their services to us.

Cookies & Tracking

We use cookies and similar technologies to:

Keep your shopping cart updated.
Remember account preferences.
Analyze website traffic and improve functionality.
Deliver relevant advertising.

You can control cookie settings in your browser. Please note that disabling cookies may affect site functionality.

Data Retention

We retain your personal information as long as necessary to:

Provide services to you.
Comply with legal obligations.
Resolve disputes.
Enforce agreements.

Marketing information is retained until you unsubscribe or request deletion.

Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If we learn that we have collected such information, we will delete it promptly.

Your Rights

Depending on your state, you may have rights under laws such as the California Consumer Privacy Act (CCPA/CPRA), including:

Requesting access to the personal information we hold about you.
Requesting corrections or deletion of your data.
Opting out of marketing emails (via unsubscribe link).
Requesting information about how your data is shared.

To exercise these rights, contact us at info@reedsinc.com.

Security of Your Information

We use SSL (Secure Sockets Layer) encryption and industry-standard security measures to protect your personal data during transmission and storage. While no method is 100% secure, we take all reasonable steps to safeguard your information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review periodically to stay informed.